The Art Of Selling

The Art of Selling" encompasses a variety of skills and techniques aimed at persuading others to purchase products or services.

  1. Understanding Customer Needs
  2. Establish the Unmet Need.
  3. Listen & Drill Down on All Feedback.
  4. Confidently Handle Objections and Problem-Solving.
  5. Close with Actions
  6. Communication Skills
  7. Presentation Skills.
  8. Time Management and Organization
  9. Relationship Building and CRM.
  10. Dealing with different social styles
  11. Dealing with difficult customers
  12. Customer Retention. Importance, metrics and strategies

The package includes instructional materials like guides, worksheets, exercises, and assessment tools. It also includes facilitator guidance.